Operations such as the recent raid in Melbourne on February 29, prove that there are harsh consequences remaining in Australia without seeking proper migration advice and the right visa.

It also proves costly for employers of illegal workers. According to the Department of Immigration and Citizenship (DIAC), employers of workers without the proper working visa can face fines of up to $66,000 and managers can face up to two years in prison.

Work and holiday agreements have been signed by both parties, and now if you’re an 18-30 year-old Australian, you can dance the tango in Argentina!

Migration Alliance has a great article about all the information you’ll need to go Argentinian for a year.

This 2011 survey provides a unique insight of more than 550 hiring managers across several senior leadership positions.

According to the survey results, the majority dress in “business casual” attire, drive big cars (SUVs were the leader at 27 percent), and part their hair to the right (31 percent).

You’d be surprised to find out that 41 percent of the big earners like to bring lunch to work, instead of dining out or grabbing fast food…sometimes it pays off to be cheap!

The most commonly adopted benefit is the Living Away From Home Allowance (LAFHA).  This is afforded through the Australian Taxation Office (ATO) and accessed as tax free advantages for part of the foreign worker’s salary.   It is intended to provide foreign employees working in Australia for an extended but temporary period, with supplementary funds to cover additional expenses which result from leaving their usual place of residence, to satisfy employment requirements

The ATO has signalled their intention of limiting the availability of LAFHA payments only to relevant visa holders who maintain an established home in Australia but who are required to conduct their employment duties away from this location.  While ATO’s draft modifications are currently under evaluation and discussion, it is envisaged that existing legislation will be amended so that LAFHA will not be available to foreign employees who don’t meet the new requirements from July 1, 2012 onwards.

It is probable that when this legislation comes into force foreign employees already working in Australia, or contemplating a new appointment to Australia may  review their options and elect for a more permanent visa solution.

With the cooperation of the Northern Territory Police Force the individuals were detained on a farm in the community of Ti Tree nearly 200 kilometres north of Alice Springs.

A departmental spokesman said that the agricultural estate was known to have a history of employing non-citizens in an unlawful manner and that the operation was part of a larger initiative designed to eradicate illegal work in the region.

Of those detained, 15 have since had arrangements made for their removal from the country, while one of the employees has been released on a bridging visa under strict conditions that mean they must make their own way out of Australia within a certain time frame.

The Northern Immigration Detention Centre and the Darwin Airport Lodge will house the foreign nationals until they depart the country.

Speaking on the developments, the DIAC spokesman said that the compliance operation was targeting individuals and businesses that were found to be operating outside of the country’s immigration legislation.

“It is the responsibility of employers to ensure that non-Australian workers they hire hold a visa with valid work rights,” said the spokesman.

“The department relies on information from a range of sources to help it identify non-compliance concerns, such as illegal workers or overstayers.”

Employers who are convicted of hiring migrant workers illegally can be delivered with fines of up to $13,200 and two years in prison – while the organisation can be hit for $66,000 for each employee that is in breach of their visa conditions.

The DIAC official stated: “Illegal workers in Australia will not be tolerated and the department actively investigates community reports and takes swift action to apprehend non-citizens without work rights.”

To help avoid this, the DIAC makes a number of resources available to businesses seeking to hire on international employees.

The Visa Entitlement Verification Online service gives sponsors the opportunity to receive conformation of a worker’s eligibility by submitting their details – with the individuals consent – through a dedicated web portal.

In addition, business managers should  contact Expat’s visa team for qualified advice on visa status and permission to work in Australia.

Effective November 7, 2011, the Department of Immigration (DIAC) announced that Employers may apply for Accredited Sponsor status to qualify for priority processing of Subclass 457 visa nominations.

Accreditation status is available for employers with a long and positive history of dealing with DIAC, and an excellent record of compliance with workplace and migration laws.   The status is valid for six years, unless revoked because the employer no longer meets DIAC’s required criteria.

A company must meet all criteria as follows to gain Accredited Sponsor status:

• Be a government agency, a publicly listed company, or a private company, with a minimum annual turnover in the last three years of $4million;
• Have been an active Subclass 457 visa sponsor for the past three years, with a break of no more than six months, which was not due to any sanction;
• Have no adverse information known of it based on DIAC and DEEWR monitoring, including formal warnings and sanctions;
• Have had at least 30 primary Subclass 457 visa applications granted in the previous 12 months;
• Have lodged a high level of Decision-Ready applications over the previous two years;
• Have a non-approval rate of less than 3% during the previous three years; and
  • Have Australian workers comprising at least 75% of its workforce in Australia, and have made a commitment to maintain this level

Now Sharing Resources via Visa Data Matching Program

The Commissioner of Taxation issued a Notice on November 16, 2011 regarding a Data Matching Program that is intended to identify taxation fraud and non-compliance relative to a number of Australian Temporary Residence Visas.

The ATO will request and collect names, addresses and other details of entities who have applied between July 1, 2008 and March 31, 2011 for, among others, the following visa subclasses:   417;   442;  457;  462.

Names will be electronically matched and analysed with ATO data to identify potential refund fraud, and other non-compliance with lodgement and payment obligations under taxation law.

(source:  Migration Institute of Australia)

Australia was placed second behind Norway on the United Nations Human Development Index and we are listed as a “Very High Human Development” list above countries such as the United States, Canada and Sweden.

The index is calculated by mean life expectancy, access to education and a “decent standard of living”.

Well done, Aussies!

Expat International was the recipient of the inaugural Service Excellence Award given by MSI Global Mobility in Denver Colorado on Wednesday October 12^th.

Expat is the provider for MSI in Australia and was recognised for our commitment to premium service delivery for MSI clients and their employees.

Feedback on a global-survey basis on the experience of working with Expat from assignees and MSI Account Managers resulted in Expat International receiving the award.

Posing in the photo from left to right- Lee, Trish Hansen, Kate and Audrey. Trish is head of relocations for Expat, with Lee, Kate and Audrey three of our star account managers.

Well done, girls!

Tower, Melbourne Central

I was researching today when I came across a wonderful Melbourne Relocation Guide that the Victorian State Government has released.

The full-colour guide is 70 pages long and lists everything from the essentials such as Visas and furniture to dining, fire restrictions and water saving rules.

It’s a bible for relocating, and comes in handy when learning the ropes of this great city.

A PDF of the guide is available here.

It is a great resource for all expats who are after information on our schooling and health care system, plus an in-depth explanation of Australia’s rental market. Order your copy now!

Flower Cart outside Pearl Cafe, Woolloongabba

Visit Brisbane have just published an impressive guide to Brisbane- including quality images, things to see and do, spotlights on Brisbane’s “urban villages” such as the eclectic West End and so on. We think it’s a great guide for our expats- and it’s available online!

• INCREASE OF TSMIT for sub-class 457 Visas
• (Temporary Skilled Migration Income Threshold)
• INCREASE OF TSMIT for ENS (Employer Nomination Scheme) Visas
• STIFF PENALTIES FOR HIRING ILLEGAL WORKERS
• REGISTERING FOR VEVO (Visa Entitlement Verification Online)

Subclass 457 – Temporary Skilled Migration Income Threshold — TSMIT
TSMIT is now $A.49,330 p.a. for all prospective employees.

Employers of 457 holders whose visas were granted prior to July 1, 2011 are not required to adjust these salaries to meet the new threshold.

Note:
a. If the position’s base salary for a given occupation is below TSMIT, but in line with the market rate within your organisation, and the total guaranteed compensation package (excluding superannuation guarantee) is above the TSMIT, this will qualify to apply for nomination to DIAC of a subclass 457 visa

b. Under your company’s sponsorship obligations, the guaranteed salaries for each of your subclass 457 visa holders who are approved after July 1, 2011 must not at any time, fall below the revised annual TSMIT ($A49,330)

Minimum Salary Requirements – Employer Nomination Scheme
The minimum annual salary thresholds for application eligibility are:

• $A.67,556 – ICT professionals
• $A.49,330 – all other employees

Note: Minimum salary for ENS is gross and must not include any allowances, such as superannuation, living away from home etc.

Stiff Penalties For Hiring Illegal Workers
It is expected that the Australian Federal Government will shortly announce a major crackdown on employers and labour-hire firms who hire, refer, or enter into a verbal contract to hire illegal workers. Penalty is $10,000 employer fine per worker caught, in addition to other sanctions as decreed by the Minister.

The Minister for Immigration, Mr. Chris Bowen reportedly said there was ‘simply no excuse for employers not to use the online system” to ascertain status of visas (see VEVO below).

Registering For VEVO (Visa Entitlement Verification Online)
For your organisation to become registered online to use VEVO.

See: www.immi.gov.au/e_visa/vevo.htm

Each time you access VEVO for visa clarification, Expat suggests you retain a record of the contact.

Note: VEVO provides details of visa validity only, not of the nominating sponsor, which is an important consideration.

Expat International’s Visa Division will be pleased to access nominator details on your behalf.

IN CONCLUSION:

• Under your organisation’s sponsorship obligations as signed on your Standard Business Sponsorship application, it is important that you carefully review each subclass 457 visa holder’s situation to ensure their salary and circumstances align with DIAC’s mandates.
• It is vitally important that your company remains compliant at all times with respect to hiring only those workers who have validated, correct permission to work for your organisation in Australia.

Expat welcomes your comments on any aspects contained in this Newsletter.

Expat has the required knowledge and capability to review your company’s specific situation to arrive at the best, or alternative arrangements to suit individual requirements.

Margaret McCartney MARN 9904656
July 28, 2011

Disclaimer: Material contained within this blog is intended for general information purposes only and is based on information provided by the Australian Department of Immigration and Citizenship.

Flack on the job

On the job, the spouse often finds that new people have replaced his or her old colleagues at work. Some people at the office may not have remembered that s/he was abroad. For others, the skills they learned abroad may or may not be needed back at headquarters. Worse yet, some of the returnees find that their division has been out-sources, downsized, merged, or bought out by others.

Relatives Unable to Relate

On the home front, few family members want to hear about(or even see the pictures of) the super vacation in the Alps or side trips to Egypt. They cannot relate to those things. They want to talk about what has happened in their lives. Siblings are often quick to remind you about all of the serious family problems they took care of the while you were off on what they consider an extended vacation.

Sam Walsh, Rio Tinto iron ore executive director, told The Australian on November 6, 2010 ….

“As we move forward with $A.140bn of projects, there will be shortages in specific areas and there will be an overheating of the labour market — neither of those are good for improving Australia’s terms of trade or improving the basic economics of employment in this country.

“I’m not talking about a guest worker program — I’m talking about 457s providing more flexibility, providing a longer period,” he said.

“If you really want somebody to uproot themselves and come and live in a remote part of Australia, three years doesn’t quite meet muster,” he added.

Expat agrees with Mr. Walsh’s assessment, and believes the Federal Government will be obliged to relax the rigourous changes they have made to Immigration Policy in order to sufficiently support industry, economy, and investment within Australia 

MIGRATION AMENDMENT REGULATION CHANGES – Effective September 14, 2009 

   —   MAJOR REFORM OF SPONSORSHIP OBLIGATIONS  —

 OVERVIEW:

In conjunction with the Federal Government’s introduction on September 14, 2009 of the new Australian Worker Protection Act legislation, new migration legislation will apply to existing and future business sponsors of 457 and 470 (Professional Development) visas, including those related to a Labour Agreement.

The amended obligations of approved sponsors, and nomination applications are applicable to both:

• Applications not decided by September 14, 2009, and
• Applications made on or after that date

Two classes of sponsor are specified:

• Standard Business Sponsor:  sponsoring a person for business-related purposes, and
• Professional Development Sponsor:  to undertake specified training programs that last no longer than 18 months

Additionally, effective June 28, 2009 sponsors for new and not-yet-finalised applications are required to attest in writing that they have a strong record of, or a demonstrated commitment to, employing local labour and do not engage in discriminatory employment practices. 

Significant changes will include:

[      Sponsorship Obligations

[      Non-compliant Sponsors

[      Standard Business Sponsorship Validity

[      Specific Applicant information at Nomination stage

[      Salaries aligned to Market Rate

[      Health obligations

[      Government Monitoring — Sponsorship compliance

In view of these significant changes, Expat stresses the importance for your company to review employment conditions for your current subclass 457 visa holders prior to September 14, 2009, to ensure compliance with the new obligations which are summarised herewith

Please Note:  With exception of repayment of costs incurred by the Australian Government to locate and remove unlawful non-citizens, sponsorship obligations towards each sponsored visa holder cease when the primary visa holder is approved through a different employing sponsor, or when another Australian temporary visa is obtained independently from the employer, or when a Permanent Residence visa is granted to the 457 holder.

SPONSORSHIP OBLIGATIONS

Important elements will include:

[     Employ the 457 visa holder in the occupation as sponsored 

[     Maintain equivalent terms and conditions of employment

By law, the employment terms and conditions for a 457 visa holder must be no less favourable than those of an Australian citizen or Permanent Residence visa holder performing in an equivalent role

[     Market Rate Salary

Final details are not yet available but we understand that:

• The rate will be struck by comparing base salaries of an Australian employee with that of the foreign employee
• The current 38 hour week stipulation which formed the basis for MSL will be substituted by comparing usual requirements for an Australian citizen or Permanent Resident employed in the same role
• Current 457 holders’ salaries must not fall below existing MSL levels

[     Pay travel costs to enable sponsored employees and dependants to repatriate from Australia 

This condition applies when a sponsored person, or DIAC, requests payment of travel costs in writing, in an approved format to the sponsor.   Costs must be paid within 30 days of receipt of the formal request and cover economy air fares to the appropriate country.   

[     Pay costs incurred by the Australian Government to locate and remove unlawful non-citizens who were last sponsored by the employer

[     Maintain appropriate employment records for minimum of 5 years 

… for provision in an acceptable format, to the Government when requested.  

Recorded information to include:

• Tasks performed by the visa holder, including work locations
• Notification to DIAC of defined events (description follows)
• Sponsored visa holders’ written request for payment of return travel costs

[     Provide information to DIAC within 10 working days when certain events occur.  Principal events being …

• When a sponsored employee ceases, or will cease to be employed
• Payment of repatriation travel costs to sponsored visa holders, arising from cessation of  employment
• Changes within the business structure, eg:  change of visa holder’s Position title;  new company name;  new directors, partners or members in the sponsoring legal entity
• Insolvency or similar situations as prescribed under provisions in the bankruptcy legislation or Corporations Act
• When the sponsoring entity ceases to exist

It is important that you, as an Expat client, advise us of any changes as listed, so we may immediately notify DIAC on your behalf, and within their specified time limits.

[     Full co-operation with Government monitoring inspectors

It is our understanding that various Government departments may be involved in monitoring a sponsor’s obligations, including DIAC, Department of Education, Employment & Workplace Relations (DEEWR) for market rate salaries, and Australian Tax Office

[     Sponsorship Bar, Cancellation, Penalties resulting from Non-Compliance

A sponsorship may be cancelled, and/or a sponsor barred from future applications when DIAC deems that any of the following circumstances have occurred:

• Failure to satisfy a sponsorship obligation
• Provision of false or misleading information
• Circumstances that no longer exist, relative to approval of the visa
• Sponsor’s contravention of the law
• Imposition of significant monetary fine

[      Prohibit recovering certain costs from a sponsored person

• Sponsors are specifically prohibited from recovering recruitment and migration agent costs 

[      Training Benchmarks

 Expat will provide further information of Training Benchmark requirements when details are released

 [     Term of Standard Business Sponsorship

 Expat will provide further information on this subject when details are released.    We understand however, that the term of approval may be specified as a period of time ending on a particular date, or on the occurrence of a particular event

 Sponsors who have successfully operated in Australia for more than 12 months may seek to vary the terms of duration and numbers, if ongoing compliance can be demonstrated

[     Full co-operation with Government monitoring inspectors

We understand that various Government departments may be involved in monitoring a sponsor’s obligations, including DIAC, Department of Education, Employment & Workplace Relations (DEEWR) for market rate salaries, and Australian Tax Office

[     Health Cover Obligations Removed

Definitive information is still forthcoming. We understand that from September 14, 2009 the visa holder, not the employer, will be personally responsible for maintaining health insurance for duration of their stay in Australia.

 Please Note:  It is crucial that your company maintains the liability as a sponsorship obligation for current health costs incurred in a public hospital until midnight on September 13, 2009.  

IN CONCLUSION:

The additional requirements to be imposed upon sponsors indicate a significantly increased degree of complexity in nominating for subclass 457 or 470 visas. Expat will be pleased to discuss your company’s specific situation and possible alternative arrangements.

Material contained within this Newsletter is intended for general informational purposes only.

THE PROPOSED CHANGES ARE COMPLEX,

WITH EXTENSIVE QUALIFYING BACKGROUND DETAIL TO BE FINALISED WE BELIEVE, BY SEPTEMBER 14, 2009

Margaret McCartney                                                                MARN 9904656

Cross Cultural Awareness

For global assignees, adapting to the cultures of the countries in which they work is a crucial capability. The ongoing experience of organisations continues to show that to be successful, international assignees must have a good knowledge of cultural differences and use them effectively to achieve business objectives. Assignees who can do this well can minimise the stress and anxiety associated with expatriate transfer and enhance the ability to ‘hit the ground running”.  When the cultural aspects of business are integrated into communication processes it is more likely that the organisation’s business objectives will be met in the different environment and culture.

Culture is defined as a system of values and beliefs, which we share with others, all of which gives us a sense of belonging or identity.  Every culture exhibits differing value and belief systems, which effect how people perceive reality and react to it.
At Expat International Cross-Cultural Awareness Programs have been carefully designed and tested as both an introduction to cultural and diversity awareness … and also a practical guide to communicating effectively across cultures.

OBJECTIVES

The objectives of Cross-Cultural Awareness programs are:

• To understand the issues and sensitivities that can enhance the individual’s effectiveness in another cultural environment.

• To identify the areas of strength and the areas that need improvement and support  to ensure a successful transition to the new environment

• To identify any potential issues, their implications and options for resolution.

• To provide access to experienced expatriates that have successfully lived and worked in different cultures.

 
Programs are suitable for any potential expatriate (and their partner/family), those employees travelling overseas frequently on business, and ‘home base’ staff in regular communication with business organisations globally.

If you are contemplating an assignment to Australia – there’s every chance you won’t want to leave when bidden!   

The relatively peaceful and high standards of living, education and business are very appealing to most of the expatriates Expat International settles.   I know from first hand  -  my husband and children, all non-Australians, did not want to depart at the end of our assignment, and the family decision to remain here has led us to continue our wonderful life and opportunities in Australia …   with no regrets!

Australia is the largest island and the smallest continent on the planet –  no wonder we can joke about fitting Texas, America’s largest state into our largest state, Western Australia  -  three and a half times over!

Of all this continental space, only 10% of the land mass is populated;  the interior being mainly desert.    The population of 22 million resides mainly on the coastal fringes of the easternand south western seaboards, in the capital cities, and the rural areas adjoining these locations.  

Six states and two territories comprise this vast land;  Western Australia, South Australia, Victoria, New South Wales, Queensland, plus Northern Territory and Australian Capitol Territory, the latter being the seat of government and politics.   Sydney and Melbourne are the business and banking centres with respective populations of 4.5 and 4 million.

Our enormous mineral wealth is a driving economic force, and from the sheep population of around 140 million(!) we supply more than 70% of the world’s wool purchases.   Large, well equipped sea ports service all capital, and many rural cities.

The climate ranges from temperate to tropical and snow in our cities, with exception of Hobart, is unheard of.  Many of us spend Christmas on a favorite part of the thousands of miles of wonderful beaches, and we ski in July and August. 

And for your trivia fix   — in Queensland we have the world’s longest fence!  running roughly north and south for 5,531 kilometres!  It is 1.8 metres high and has been designed to restrain native dogs (dingoes) from migrating from the desert to pastoral lands, and built up areas.

Captain James Cook discovered Sydney Cove in 1778; claiming it for the British, but because of the 4 to 6 months’ sea voyage from England, white settlement thereafter, was very slow.  Prior to this important date, the native aborigines had been here for millions of years. 

For the first 75 years expatriate(!) settlers were comprised principally of British convicts;  it is this legacy that has spawned our pioneering and determined spirit, and moulded our distinctive and almost-cockney-like accent and vernacular which causes amusement and bewilderment for modern-day expatriates.  

More than two and a quarter centuries on, Australia has a large and diverse ethnic population hailing from practically every country of the world;  we embrace this diversity and revel in its resultant culture, festivals and foods.   We love sports – many of which have been introduced by the varying cultures – and enjoy a high degree of participation.     Australian Rules Football as distinct from soccer, rugby or gridiron has a passionate following in winter and cricket is our game for summer.  In 2010, Melbourne has been voted “The Sporting Capital of the World” by Mercer Research

Because of our climate, Australians like to live casually and enjoy outdoor recreation, with the barbeque rating a favorite form of entertainment.   We have wonderful fresh fruits and vegetables and our meat and seafood are second to none.    Eating out is an established way of life with many, many ethnic restaurants representing as many countries as we have cultures.

Australians have a strong sense of curiosity and innovation and are always willing to “give it a go”.  They benefit from, and contribute to, the excellent education system, thriving research institutions and cutting-edge primary and secondary industries.  

As a member of the British Commonwealth, Australia is governed under the Westminster parliamentary and legal systems.   Both politics and the economy are stable, which is appealing to foreign investment and many multinationals are well-established such as Nike, Thomson Reuters, Ford, GM, Boeing, Hewlett Packard, prominent pharmaceutical companies and the world’s major oil companies who both drill for, and process the raw product. 

Recognizing that our nearest neighbours are our largest trading partners, business and trade are largely focused on Asia Pacific.

Australians’ casual nature seems at odds with our formal business atmosphere.  Whilst some countries are turning away from formal office attire, the norm remains for business suits to be worn by both men and women.  Equality of the sexes is officially recognized and about 75% of women are employed during their working life.     Working hours like many other countries can be long   -   as a rule most of us work between 40-50 hours per week, although 38 hours constitute an official work week.

Education
Primary, secondary and tertiary education is world-class and offered at all levels through government-run or private institutions.   

Private schools in most cases are the choice of expatriate families;  they are generally single sex in secondary, although some co-ed options are available.  About 30% offer the International Baccalaureate.  Very few international schools exist in Australia, with exception of a few European national schools, as well as Japanese, and an American school in Sydney.
Health
The high standards of medical care and research are world-renowned, and transferees  can be assured of excellent attention in all disciplines of health care.

Security and Safety
The crime rate is relatively low, and adults and children can move freely without constant regard to extreme care.    Motor accident injuries and death are amongst the world’s lowest, as road rules are strictly enforced.

Ranking our Cities *
Sydney and Melbourne costs of living are lower in comparison to the majority of cities in western countries, while Adelaide, Perth and Brisbane rank even lower.  

In 2009 Sydney’s ranking worldwide for Quality of Living (based on political, social, economic, environmental factors, personal safety, education, transportation and public services) was 10th.    Melbourne ranked 18th. and Perth 21.

* source:    Wm. M. Mercer

We hope you will adopt Australia as a safe, secure and stable location to maintain or extend your business and /or family interests, and we at Expat International look forward to extending you a warm and informative welcome.
Expat International is an independent full-service relocation consultancy established in 1983, and headquartered in Melbourne, Australia.   The company operates in all capital and major cities, and regional areas throughout Australia and also in New Zealand and London.

We provide consulting and practical services to support corporate relocation needs via five  distinct streams:
Relocation and Destination Services                        Australian Migration & International Visa Division
International Human Resource & Consulting

Total Outsource Relocation     Relocation /                       
Management and Administration                                       Expatriate Policy Development

 INTRODUCTION

Over recent years HR Professionals have been implementing business coaching and mentoring programs which are proving themselves to be a very effective way to improve both individual and group performance. 

Well-implemented programs have also gained recognition for their strong impact in leveraging personal and organisational development. To be successful, such programs must form part of the core strategy for ongoing employee development and the use of these programs by organisations will ensure employees have the necessary skills, competencies and knowledge to meet the ever-increasing demands of the competitive global economy.

 DEFINTIONS OF COACHING AND MENTORING

Although there can be some conceptual differences between coaching and mentoring, there is certainly several complementary areas in process and objectives. Mentoring, in general terms, is the process of one individual taking an interest in career matters of another through the provision of intellectual support and guidance.  Coaching can be defined as assisting an individual develop an existing skill or expertise in a particular area.

Both coaching and mentoring provide a supportive environment to challenge and develop responses and behaviours that enhance business-operating effectiveness. Put another way, mentoring is a passing on of wisdom gained through life and business experience and is usually broader ranging. Coaching is more often associated with a tight and intensive focus on a particular area or skill. The term ‘coaching’ of course is most commonly used in reference to a specific sport.

Based on these concepts, most coaches and mentors agree that a good coach will also mentor and a good mentor will also coach! Therefore the two approaches should be seen as complementary and creating synergy, rather than mutually exclusive. The balance of emphasis is based on what is appropriate to the situation and business relationships.

In addition to coaching and mentoring programs for individuals, there can be enormous benefits gained from the implementation of a company-wide coaching and mentoring programs.

Expat International professionals can assist your organisation maximise success in this business environment. We start by defining the aims and objectives of introducing a coaching and mentoring program.  Careful consideration is given to the design of the program to ensure that expectations and required outcomes are met.  An initial focus is therefore placed on measurable benefits for your organisation.

A further option is for Expat International to work with your organisation to enable adoption of the coaching model to be developed into an in-house run program. Our experienced facilitators can continue to provide on-going ‘background’ as required.

PROGRAM STRUCTURE

Program Structure can vary in many ways to suit the particular environment. Typical structures include:

•  Personal coaching programs initiated by an Expat International professional but often developing an internal unit of trained coaches for extension to company wide coverage.

• Traditional mentoring schemes commonly involving an external Expat International professional working with an experienced internal manager or operative to guide a new or less experience colleague.

• ‘Buddy’ schemes, a form of two-way peer-to-peer mentoring. Expat International works with the organisation to set up the scheme and monitor its success. The ‘Buddy’ system emanated from within tertiary education institutions whereby a more senior student is assigned as a ‘buddy’ to assist in orientation of the newer student. Its context is now widely applied to a wide range of business situation and particularly for expatriates on assignment. Within a specific business facility it is commonly set up between staff or managers of similar level in the organisation. However, as the need for a specific type of ‘Buddy’ may move on with time, the appointment of a person for this role may also be more senior than the ‘peer’ initially assigned.

Success for any of these programs will depend on establishing appropriate relationships between the employee, coaches or mentors and providing an environment in which the benefits of the program can be realised.

 HOW EXPAT INTERNATIONAL CAN SUPPORT YOU

 Expat International professionals will work with your organisation to achieve the following outcomes:

• Develop the culture, processes and procedures to support coaching and mentoring programs.

• Assist with job design to ensure that the coaching/mentoring function is integrated into the individual’s role and given sufficient time and priority.

• Provide training and development for potential internal coaches and mentors.

• Define the scope of the relationships and where it fits in the broader role of career development.

• Provide guidelines on how the program should be delivered including setting objectives and key performance indicators.

• Implement a monitoring and feedback process to measure effectiveness of the program both at the individual and company program-wide level.

 WHO CAN BENEFIT FROM COACHING AND MENTORING PROGRAMS?

Applicable to all areas and levels of the business organisation – both with individuals and teams – coaching and mentoring programs use language and interaction that everyone can relate to while progressing at their own pace. 

Participants in structured coaching and mentoring programs are reaching ever-higher management levels in a range of organisations.  The very pace of change and the expansion of the spectrum of expertise associated with leadership are simply beyond most senior executives to keep ahead of given the time constraints of their role. In these cases the provision of coaching and mentoring programs need a range of resource inputs to provide the quality and depth of advice and information in a time efficient manner.

Expat International has the experience and contacts to ensure that senior managers can be provided with expert advice on whatever discipline or behavioral aspects are involved.  We have our own professionals but also have the experience and networks to draw on known external experts in specific fields where required.

The structured development of programs by Expat International can be applied throughout the organisation as required. The same experience is provided to all participants at whatever level they are at – both domestically or as expatiates on assignment.

The process raises self-awareness, increases motivation and a sense of common purpose which is linked to stronger staff retention. A stronger record in staff retention in turn has another benefit in reducing the cost and uncertainty of staff recruitment.

The programs complement the overall development of the individual but allow space for the use of conventional on-the-job training, which usually exists within the organisation.

Coaching and mentoring assists your managers and staff to overcome obstacles to their success, including aspects of their attitudes, beliefs and behavioral patterns. The programs provide an ideal forum for giving and receiving constructive feedback.

In summary, these Expat International programs make a strong contribution to building a common platform for organisational evolution and a stronger and coherent corporate culture.